Thank you for choosing Jack Richardson Disposal! We are very excited to be of service for your garbage needs. Please help us spread the word. Referrals to your friends and neighbors would be GREATLY appreciated. We can SAVE your neighbors and friends money too! When signing up, have your friends tell us you sent them. You will receive a one-time $10 referral credit for every new account you send us!
● No cart service CONtracts. No gimmicks. Our service speaks for itself. ● PLEASE have carts out by 6am or the night before. Our trucks start routes at 6am.● We do use our trucks to help load; however, on some occasions we must hand load. To avoid injury, bags must not be too heavy. An average person should be able to easily lift the bags chest high. ● Although HIGHLY RECOMMENDED bagging trash IS NOT REQUIRED. Waste workers are at an elevated risk to exposure of the coronavirus, flu and more. Our employees and customers health and safety is our number 1 priority. Please note: JRD is not responsible for any loose trash that blows out into your yard, your neighbors’ yard or the road. Bagging your trash will not only help keep your cart clean, it helps slow the spread of COVID the FLU and other viruses and it also helps us to load more safely allowing us to get into the trucks faster and spend less time in traffic. Loose trash can and will fly out of rear-loads, side-loads and front-load trash trucks on windy days. ● We ask that things such as glass and lightbulbs are properly contained. Placing these things in a box and sealing the box with tape, greatly helps minimize any loose debris or potential messes. Please write on the box “GLASS” or “BREAKABLE”. ● We do not have a bag limit. Everyone uses different size bags so this is not something we implement and find it silly when other companies do. If you can fit the bags in your cart or dumpster, it is covered in your monthly rate!● When we empty your cart we will lay it face-down. This helps keep the cart from ending up in your neighbors yard or on the highway on windy days. It also allows any drivers who are helping each other see that the account has been serviced. If you wish for cart to remain upright, please email or call us so that we can note it on your account.● On windy or rainy days you are always welcome to secure the lid shut with a bungee strap. Please do not use heavy rocks that will damage the cart lid.
CARTS & DUMPSTERS
● Collection time will depend on circumstances and may vary from week-to-week. We haul from 6am until we finish. PLEASE have your garbage out by 6am on your scheduled day. Cart must be unrestrained (not tied to a fence or other structure) and within 2-3 feet of the road. Cart is not considered out and may be missed if inside your gate entrance or inside the mouth of your gate. It must be placed at the road. To help keep our routes on time and our costs low, we will be unable to make special trips for those missed due to it not being out on time or past due payments not being made within 24 hours of your route, will be picked up on your next scheduled day. ● We usually run 2 trucks on each route. A cart truck and a dumpster truck. Please have your carts out by 6am or the night before to ensure you do not miss us. If you do not have your cart out on time and miss the cart truck, you will not be picked up until the following week. The dumpster truck will not have your account information and will be unable to dump your missed stop. Please make sure it is out on time so that we can make sure you are taken care of.● NO ash. NO hot coals.● NO dirt. NO manure. NO rock.● The carts and dumpsters provided by JR Disposal are the property of Jack Richardson Disposal. We do not charge you a receptacle fee and we do not sell the carts. If the carts or dumpsters are lost, damaged or stolen your account may be charged to cover the cost to replace or repair. If you cancel or if your account is terminated for any reason, you give JR Disposal permission to enter your property to retrieve our property.● Correct usage of carts and dumpsters will allow lids to be CLOSED when they are filled to capacity. If the lids will not close every week, you may consider upgrading your service.
● We ask that dumpsters are kept for a minimum of 6 months. They are offered for weekly service accounts, not for bulk hauls, clean ups or Spring cleaning. ● Due to insurance reasons, we cannot open manual gates. Manual gates must be opened on your pick up day. Electric gates can be opened if we are provided with a clicker or gate code.● Please do not move the dumpster. We are a rear load service. Moving the dumpster just a few inches could cause it to not lock into the back of our trucks. We must have a clearance of 3 feet (3’ on each side of the dumpster) all the way around the dumpster. We will not be held responsible for any damage to any properties that are too close to the dumpster or if the dumpster has been moved from where we set it. If the dumpster needs to be moved, we ask that you call the office at 940-325-9000. If the area is acceptable, we will move it on the next scheduled pick-up day.● Dumpsters are to be used for compatible garbage ONLY. NO large pieces of metal, wood, lumber, concrete, rock, shingles, furniture etc that can and will damage the truck. ● The customer is responsible for providing a hard, level, limb free area for the dumpster (including driveways). If it rains and we are unable to safely access the dumpster without getting stuck, we will come back through on your next scheduled day and empty the dumpster if the ground is dry. Providing a gravel pad will be helpful so we can make sure your dumpster is dumped. Drives must be free of low hanging limbs. Low hanging limbs could snag and damage our hydraulic lines and lights. Refunds and credits are not offered if the dumpster is missed due to the ground being too wet or muddy, prohibited materials that are placed in the dumpster or low hanging limbs that prevent us from dumping the dumpster. Billing will continue and be owed. If the customer cannot or will not provide an area as agreed on above, the customer must request to cancel the account for billing to stop. The dumpster must be left empty, or charges will be applied for any additional dumps after the cancelation date.
We are legally not allowed to dispose of hazardous materials such as but not limited to chemicals, engine oil, batteries and paint.
ROUTES & DELAYS
Routes constantly change. Trucks may become full before routes are complete causing us to finish the next day. Things like break downs, flats and unforeseen circumstances happen. We require a minimum of 24-hour grace on all accounts. If we are not there on your scheduled day, we more than likely have gotten full or had a mechanical issue. If you are current (not suspended) and we can get to your cart or dumpster, you will be taken care of with 24 hours of your scheduled day We will post on our Website Under UPDATES, Facebook or send a call or text to the number on your account with an update. Unfortunately, things do happen however our goal is to keep you informed and get the job done. We cannot make special trips to accounts who take their garbage back in before we can get the job done. These accounts will be picked up the following week.
● Bills are always due on the 1st. Unlike other trash companies, we do offer a 7-day grace period. Any and all accounts not paid by the end of the day on the 7th will be placed on a temporary suspension. ● We bill on the 15th for the 1st. For example: January 15th we will bill for February service that is due February 1st. If you would like to pay on a day other than the 1st, you will need to pay a full month in advance to avoid any account suspensions. ● Refunds, discounts and credits are not given for missed pick-ups due to non-payment. Please call the office if you need to make payment arrangements or would like to place your account on a temporary hold. Billing continues unless you call to place your account on hold or cancel service. Call us! We are here to help!
***We do have a handful of accounts from the past that are set up for end of the month billing. We no longer offer end of the month billing; however, if you are one of the few still left, here is an example of how your billing works: January 15th we will bill for January service. This is due by Feb 1st.
RATES & CHARGES
If you find a cheaper service than us, be cautious! Honesty is just one of the reasons we are the LONGEST family owned and operated service in this and surrounding areas.
Our rates do include sales tax. We do not charge fuel surcharges or environmental fees. We charge what we have to, not what we can get away with. We will not rob Peter to give Paul a lower rate. There are no gimmick promos, tier pricing or introductory rates with us. We take pride in being honest and upfront. Our rates are for the service you select. For example: If you sign up for our 1 cart service but one week you do a Spring cleaning or a big party or event and have several extra bags out in addition to your one cart, we may apply a small one-time charge just to help cover the expenses of disposing of the extra garbage. We like to keep it simple.
When signing up for service our goal is to make sure you get your dumpster or cart as quickly as possible.
Step 1: Send in any paperwork or information needed so we may create your account.
Step 2: We create your account, pull the initial payment and put you on our delivery list.
Step 3: We do our best to have your cart or dumpster delivered as quickly as possible. We usually deliver within 1-3 days!
Step 4: Experience the very BEST service from the LONGEST small family owned and operated garbage service provider in this area! 3 decades and going strong. MAIL YOUR PAYMENTS TO:
JR DISPOSAL, LLCP.O. Box 368Perrin, Texas 76486
225 West Hackley StreetPerrin, Texas 76486
You can pay online using a credit card, debit card, checking account or savings account. You may also make changes to your account or set up autopay by clicking “PAY NOW” in the top right corner.
Our Promise To You
Jack Richardson Disposal is a customer-focused business and is 100% committed to providing you with the best experience possible when it comes to disposal services.
We set ourselves apart from the competition with our emphasis on customer service. Part of our mission is to provide service to customers, with honesty, integrity and professionalism.
We don't claim to be the BEST, everyone tells us we are!